• Collecting personal information

  • When you visit the Site, we collect certain information aboutyour device, your interaction with the Site, and informationnecessary to process your purchases. We may also collectadditional information if you for customer support. 

  • Device information
    • Device Information Collected:

      Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

    • Purpose of collection:

      To load the Site accurately for you, and to perform analytics on Site usage to optimize our store.

    • Source of collection:

      Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Order information
    • Oder Information Collected:

      Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

    • Purpose of collection:

      To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.

    • Source of collection:

      Collected from you.

  • Customer support information
    • Customer Support Information Collected:

      Name, email, and any details provided within your message or correspondence.

    • Purpose of collection:

      To provide the 24/7 UK-based support you expect and resolve any technical or order issues.

    • Source of collection:

      Collected from you when you reach out via our contact forms or email.

  • Sharing personal information

  • We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. We may also share your information to comply with applicable laws and regulations. 

  • Behavioural Advertising

  • As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes using tools like Google Analytics to help us understand how our customers use the Site. 

  • Your Rights

  • GDPR

  • If you are a resident of the UK or EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. Your information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States.  

  • CCPA

  • If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.  

  • Selling personal information

  • British Byte does not sell your personal information in the traditional sense. We value your privacy and only share data with service providers necessary to complete your orders and improve our services. 

  • Cookies

  • A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. 

  • Changes

  • We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.